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The step-by-step section, the resources and the troubleshooting notes are part of membership.
Zoho International has a CLI, so an Agent can easily take over sending and receiving mail. Zoho China has no CLI and only a limited API. The workaround: CC the mail to Gmail, have the Agent read it with gws and write a draft, then you review it and send it to the client yourself.
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The step-by-step section, the resources and the troubleshooting notes are part of membership.
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